Report Profile
Lois Dai
UX Specialist
Understanding how users experience products — and making them better.
I specialise in user experience testing and analysis, focusing on understanding how real users interact with digital products and where improvements can make the greatest impact. My work centres on identifying usability challenges through structured testing, observation, and user insights.
I work closely with product managers, designers, and developers to translate user feedback into practical improvements that enhance usability, clarity, and overall product quality. I enjoy bridging the gap between user expectations and product design, helping teams make informed decisions based on real experience rather than assumptions.
I am particularly interested in continuous improvement and iterative design. For me, good user experience comes from careful listening, thoughtful analysis, and small, consistent refinements that make products more intuitive and enjoyable to use.
I work closely with product managers, designers, and developers to translate user feedback into practical improvements that enhance usability, clarity, and overall product quality. I enjoy bridging the gap between user expectations and product design, helping teams make informed decisions based on real experience rather than assumptions.
I am particularly interested in continuous improvement and iterative design. For me, good user experience comes from careful listening, thoughtful analysis, and small, consistent refinements that make products more intuitive and enjoyable to use.